Quality Policy

IC-PE-010 Quality Policy

 

At CEMATIC, we are committed to providing quality service to our customers and stakeholders. Therefore, our quality policy is based on the following principles:

Commitment to Customer and Stakeholder Satisfaction:

We strive to understand and anticipate the needs of our customers and stakeholders to exceed their expectations.

We ensure timely and accurate delivery of CEMATIC valves and regulators, meeting the highest quality standards.

Excellence in Products and Services:

We work continuously at CEMATIC to ensure the authenticity and quality of the valves and regulators we distribute.

We maintain quality control processes to ensure the integrity and optimal performance of each product.

Compliance with Requirements:

We are committed to operating in accordance with applicable regulations and standards in the distribution of CEMATIC products.

We guarantee transparency and legality in all our business operations.

Employee Development and Training:

We foster an environment of continuous learning for our team, ensuring they are trained and updated on the latest technologies and industry knowledge.

Continuous Improvement:

We regularly evaluate our quality management system to identify improvement opportunities.

We implement corrective and preventive actions to enhance our processes and services.

Sustainability and Social Responsibility:

We are committed to operating sustainably, minimizing our environmental impact, and making positive contributions to the communities in which we operate.

This Quality Policy is communicated and understood by all members of CEMATIC, and we are dedicated to its effective implementation. We strive to remain leaders in the distribution of CEMATIC valves, ensuring the trust and loyalty of our customers.

 


Ricardo Coronel
General Director

Rev:00                                           Date: 29/02/2024